cloudqubes

Privacy policy

Privacy Policy

1. Introduction

Welcome to Cloudqubes ("we," "our," or "us"). We are committed to protecting your personal data and your right to privacy. This Privacy Policy governs your access to and use of https://cloudqubes.com, including any content, functionality, and services offered on or through https://cloudqubes.com (the "App").

By using the App, you agree to the collection and use of information in accordance with this policy.

2. Information We Collect

We collect several types of information from and about users of our App:

  • A. Personal Data:
    • Contact Information: Name, email address, phone number, and billing/shipping address when you register for an account or purchase a course.
  • B. Usage Data:
    • Information about how you access and use the App (e.g., pages viewed, time spent on courses, clicks, access times).
    • Device information (e.g., IP address, operating system, browser type).
  • C. Communication Data:
    • Information you provide when communicating with us via email or support channels.

3. How We Use Your Information

We use the information we collect for the following purposes:

  1. To Provide and Maintain the Service: To deliver the cloud certification courses you purchased and manage your account.
  2. To Process Transactions: To process your payment for courses and issue invoices.
  3. To Personalize the Experience: To track your progress, suggest relevant courses, and provide tailored content.
  4. To Communicate with You: To send you course updates, confirmations, technical notices, security alerts, and support messages.
  5. For Marketing and Promotion: To send you promotional materials about our products and services (you can opt-out at any time).
  6. For Security and Fraud Prevention: To protect the integrity and security of the App and detect fraudulent activity.
  7. For Analytics and Improvement: To monitor usage and performance, improve course content, and optimize the App's functionality.

4. Data Sharing and Disclosure

We will not sell or rent your Personal Data to third parties. We may share your information in the following circumstances:

  • With Service Providers: We may share data with third-party vendors who perform services on our behalf, such as payment processing, and analytics ([e.g., Google Analytics]).
  • For Legal Reasons: If required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency).
  • With Your Consent: We may disclose your personal information for any other purpose with your explicit consent.

5. Data Security

The security of your data is important to us. We implement reasonable security measures, including [e.g., SSL encryption, firewalls, secure password storage] to protect your Personal Data from unauthorized access, disclosure, alteration, and destruction. However, no method of transmission over the Internet or electronic storage is 100% secure.

6. Your Data Protection Rights

Depending on your location (e.g., EU/GDPR, California/CCPA), you may have the following rights regarding your Personal Data:

  • Right of Access: You can request copies of your Personal Data.
  • Right to Rectification: You can request that we correct any information you believe is inaccurate or incomplete.
  • Right to Erasure (Right to be Forgotten): You can request that we erase your Personal Data, under certain conditions.
  • Right to Restrict Processing: You can request that we restrict the processing of your Personal Data, under certain conditions.
  • Right to Object to Processing: You have the right to object to our processing of your Personal Data, under certain conditions.

To exercise any of these rights, please contact us at [Your Support Email Address].

7. Cookie Policy

Our App uses Cookies and similar tracking technologies to track the activity on our Service and hold certain information.

  • What are Cookies? Cookies are files with a small amount of data which may include an anonymous unique identifier.
  • Types of Cookies We Use:
    • Essential Cookies: Required for the operation of our App (e.g., to log you in and remember items in your cart).
    • Performance/Analytics Cookies: Help us understand how visitors interact with the App (e.g., Google Analytics).
    • Targeting/Advertising Cookies: Used to deliver relevant advertisements to you.

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our App.

8. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.

Last updated: 2025-12-10